Live Support for Increased Efficiency

Video assistance via smart glasses, smartphone or mobile device

About EVOCALL

Be it in maintenance, service or production – EVOCALL enables live assistance, whenever and wherever needed.

Live video and audio streaming allows specialists to guide the process​ and send important information such as data sheets or checklists directly to your smart glasses, smartphone or mobile device, thereby providing location-independent support in real time. The entire support session can be recorded and used for training sessions.

EVOCALL Web
EVOCALL Recon Jet
EVOCALL Mobile

Features

Based on a clean and intuitive user interface, EVOCALL allows smooth communication and unlimited support – even beyond your current needs.

 

Bidirectional live support

Transmission of service assignments via a 2 way live video stream.

 

Document sharing

Option to transmit documents and images.

Role and user administration

Invitation including scheduling which can be initiated by the users.

Snapshots

Creation of HD screenshots which can be edited in the live system and then provided to the employee.

Documentation

Recording of support sessions to create training videos or as evidence for customers.

Security

High encryption standards and separation of the connection and communication servers.

 

Applications

Maintenance

Increased efficiency

Troubleshooting

Reduced down time

Service

Higher availability

Shadow-Working

Expert support

Hardware & systems

Regardless of whether you use smart glasses, a laptop or a smartphone, Windows or Mac – EVOCALL supports commercial devices and therefore does not require specialized or expensive hardware.

EVOCALL Recon Jet
ReconJET PRO
EVOCALL Vuzix
Vuzix M300
HMT-1
EVOCALL Mobile
Tablet & Smartphone

We can help you choose the device that will best suit you.

References

Renowned customers count on EVOCALL. Here are some examples.

Contact us

EVOCALL is a product of EVOLARIS next level GmbH. The digital assistance systems developed by EVOLARIS put the user into focus through a perfect user experience and increase the added value of companies. EVOLARIS is a subsidiary of Kapsch BusinessCom and AVL List GmbH. More information can be found on our website: www.evolaris.net.

 

 

ADDRESS

evolaris next level GmbH
Hugo-Wolf-Gasse 8/8a
8010 Graz, Austria

CUSTOMER INQUIRIES

email: evocall@evolaris.net
Phone: 0043 (0) 316 3511 11

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