Be it in maintenance, service or production – EVOCALL enables live assistance, whenever and wherever needed.
Live video and audio streaming allows specialists to guide the process and send important information such as data sheets or checklists directly to your smart glasses, smartphone or mobile device, thereby providing location-independent support in real time. The entire support session can be recorded and used for training sessions.
Based on a clean and intuitive user interface, EVOCALL allows smooth communication and unlimited support – even beyond your current needs.
Transmission of service assignments via a 2 way live video stream.
Option to transmit documents and images.
Invitation including scheduling which can be initiated by the users.
Creation of HD screenshots which can be edited in the live system and then provided to the employee.
Recording of support sessions to create training videos or as evidence for customers.
High encryption standards and separation of the connection and communication servers.
Reduced down time
Hardware & systems
Regardless of whether you use smart glasses, a laptop or a smartphone, Windows or Mac – EVOCALL supports commercial devices and therefore does not require specialized or expensive hardware.
We can help you choose the device that will best suit you.
EVOCALL is a product of EVOLARIS next level GmbH. The digital assistance systems developed by EVOLARIS put the user into focus through a perfect user experience and increase the added value of companies. EVOLARIS is a subsidiary of Kapsch BusinessCom and AVL List GmbH. More information can be found on our website: www.evolaris.net.
evolaris next level GmbH
8010 Graz, Austria